Courtyard Waterbury Downtown
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The decor was exceptional for a hotel thatwas reasonably priced. The best part was the service I received from a staff member, Tay, who was not only professional, effective, and efficient but personable and friendly. She could be a staff trainer. No one else came near to her level.
Traveler
juni 2024
The room was excellent - super clean, especially the bathroom. The bed was really comfortable, and we slept great. The hotel itself is very quiet and peaceful. We had originally booked a room with two queen beds, but when we arrived late, we were told those rooms were no longer available. Instead, they offered us a room with a king bed and a sofa, plus a free parking pass to make up for the change. We didn’t realize parking wasn’t free, so the waiver was a nice bonus.
Irina
september 2024
Very clean and organized. Spacious and well kept. April and Tay were phenomenal. If every business had associates like April and Tay, the world would be a better place. I was having a difficult time figuring out how to settle the payment and April magically made it all work and I felt very relieved. Excellent customer service. Congratulations!!!!!
Gleyston
mars 2024
The room was excellent: clean, large, comfortable & quiet. The location was exceptional, easy access from I-84 and a short walk from the Palace, where we had concert tickets. Parking was very convenient and very reasonable compared to other city hotels.
Boskind
november 2023
Locaton was good for an overnight stay just off the highway. Room was comfortable.
Linda
september 2024
Courtyard Waterbury is go to whenever we visit family there. This particular trip had to be cancelled at the last minute. The staff was very helpful in completing that with me and I was EXTREMELY pleased with the final outcome. That being said Courtyard will continue to be our go to each time we visit.
Florence
mars 2024
The didn’t offer breakfast. I like that the clean my room every day.
Luz
augusti 2024
Location: Property was near family & event that we were attending. Reception Staff: very professional, helpful & accommodating regarding our needs & requests, specifically Ms. April and Ms. Carlin!
Phyllis
augusti 2023
It’s was very clean, and in a great location. Gorgeous interior and exterior!! Micheal, working at the front desk, was extra courteous and went above and beyond to do his job during what seemed to be system errors with the rooms that were supposed to be ready to check in at 4pm but were not ready. His patience and positive demeanor was an absolute joy, especially after a long drive getting there. I would like to thank him for his professionalism. I will definitely stay again.
Nadezsha
juli 2022
Very clean. staff was great. Good location
Pablo
december 2024
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