Courtyard Waterbury Downtown

The decor was exceptional for a hotel thatwas reasonably priced. The best part was the service I received from a staff member, Tay, who was not only professional, effective, and efficient but personable and friendly. She could be a staff trainer. No one else came near to her level.

The location is walking distance from the train station, which was a plus. The hotel is so nice and quiet, clean, and I loved the shower and the nice sized TV.I was worried about what to eat, yet the Bistro food was good and affordable. The staff was pleasant , competent, and helpful, and there was no deposit held on my card, like where I was staying before. Since it was so close to the train and the rink, I saved a lot of money traveling where I needed to go. Good experience, and I think I might have bene there once, a long time ago. I'm coming back, asap...

The room was excellent - super clean, especially the bathroom. The bed was really comfortable, and we slept great. The hotel itself is very quiet and peaceful. We had originally booked a room with two queen beds, but when we arrived late, we were told those rooms were no longer available. Instead, they offered us a room with a king bed and a sofa, plus a free parking pass to make up for the change. We didn’t realize parking wasn’t free, so the waiver was a nice bonus.

The room was excellent: clean, large, comfortable & quiet. The location was exceptional, easy access from I-84 and a short walk from the Palace, where we had concert tickets. Parking was very convenient and very reasonable compared to other city hotels.

Courtyard Waterbury is go to whenever we visit family there. This particular trip had to be cancelled at the last minute. The staff was very helpful in completing that with me and I was EXTREMELY pleased with the final outcome. That being said Courtyard will continue to be our go to each time we visit.